Kingdom Koi`s Privacy Policy

Information we may hold about you

When you register to use our Website, purchase a product or contact us, the personal data you provide, such as your name, address, contact details, log in and payment information, will be collected.

When you visit our Website how you arrived on our Website, the pages you visited on our Website, any products you have viewed, purchased, or put in your basket, and the browser  and device you used to access our Website.

How we may use your personal data

We may use your personal data in the following ways:

•To fulfil your order - we require your identification, contact and payment information to enable the relevant  company to enter into a contract with you and are unable to do so without this information (please note that your details may need to be passed to another company or a third party in order for them to supply or deliver the product that you ordered and we may retain your details for a reasonable period of time after you have completed the transaction in order to fulfil any contractual obligations such as refunds, etc and to meet any legal obligations for the retention of transactional data)

•To tell you about products and services, that you ask us to send you information about, by email, mobile, or through other means.

•To provide you with services you request from us.

•To register you on the Website  (where this involves setting you up with an account, we will use your personal information to maintain and update your account.

•To keep our Website safe and secure.

•To process payments, and detect and prevent fraudulent transactions or any other criminal activity (we may pass your details to a third party to carry out these functions)

How long we keep your information

We will not keep your personal information for any purpose(s) for longer than is necessary and we will only retain the relevant personal information that is necessary in relation to the purpose.

We will retain the personal information you provided on registering an account on our Website so long as that account remains in existence.

On making a purchase through our Website, we will retain certain limited personal information such as your name, email address and postal address until you ask us to update or delete those details.

How we might share your personal data

We may share your personal data with:

Delivery companies,(Name, Address, Telephone Number and Email Address)  to fulfil your order.

Other Third Parties, on your request,

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information or any other information we obtain about you, we are entitled do so.

Our Website may,contain links to websites of third parties. If you follow a link to any of these websites, we do not accept any responsibility or liability for these policies. Please check these policies before you submit any information to these websites.


Your rights

Where you have consented to us using your personal data, you can withdraw that consent at any time.

If the information we hold about you is inaccurate or incomplete, you can notify us and ask us to correct or supplement it.


Mistletoe Farm, Chard, Somerset, TA20, England

(Please note that viewing is via appointment only. Except for open events)


Pet Shop Licence Number: 36491 Issued by South Somerset District Council 

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© 2020 by Sam Dunning trading as Kingdom Koi.