FAQ`s

Can I order fish from your website?

Yes all fish are available to be purchased directly from our website! You can even purchase our Dry goods too!

 

Can you send live fish to my home address?

Yes we can! As long as your postcode is within the APC Fish delivery area!               Delivery can usually be arranged for Wednesday, Thursday or Friday. 

 

We can send live fish to most places in England and Wales.

Please note we are NOT able to deliver to any of the following post codes.

CA7, CA8, CA9, CA17, CA18, CA19, CA20, CA21, DD5+, EH43 44 & 45, FK8, FK17 ->21, KA26, KA27, KA28, KY9, KY10, KY16, ML12, PA20+, PO30+, TR21->25, PH1, PH3+, IV2, IV4+, GY9, GY10, LA18, LA19, LA20, LA21

ALL AB/BT/DG/HS/IM/JE/KW/TD Postodes and Channel Islands

Please ask if in doubt.

Can I visit you in store?

Yes, you certainly can. Viewing is via appointment only, please contact us to book yours now. We will be more than happy to accommodate!

We also have open days through out the year, you don't need an appointment for these, just come along! We look forward to seeing you. (Details of these dates can be found either on the `News` page or on our Facebook)

What is your quarantine procedure?

Japanese Koi are fully quarantined off site in a Bio-secure facility and are screened for KHV using the trusted PCR testing method.

Yoshikigoi Koi are fully quarantined and are certified  KHV & SVC Free.

 

Do you have more Koi than what is on your website?

Yes we do!

We have Koi coming out of quarantine throughout the year, so should you not be able to find your dream Koi, please contact us and we will be more than happy to help.

 

Have you got another question?

Ask us now!

 

ADDRESS

Mistletoe Farm, Chard, Somerset, TA20, England

(Please note that viewing is via appointment only. Except for open events)

License

Pet Shop Licence Number: 36491 Issued by South Somerset District Council 

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© 2020 by Sam Dunning trading as Kingdom Koi.